Terms of Service

These are the terms for using SyntaxCue. They’re written in plain language, in good faith, to be clear rather than clever — but they are not attorney-reviewed, and they aren’t a substitute for legal advice specific to your own situation. If you need that, consult a lawyer; this page tells you honestly how SyntaxCue is licensed and what’s disclaimed.

Last updated: see the modified date on this page.

Who you’re contracting with

Two parties are involved, and it’s worth being precise about which does what:

• LemonSqueezy acts as the Merchant of Record for your purchase — it handles billing, tax, payment processing, and refund mechanics. Your payment transaction is with LemonSqueezy.
• The software license itself is granted by the developer of SyntaxCue, who operates as an individual solo developer. There is no separate registered company name — SyntaxCue is the product, made by one person, and we’d rather state that plainly than invent a corporate entity that doesn’t exist.

What your purchase licenses

A one-time $79 purchase grants you a personal-use license to run the SyntaxCue desktop app, activated on up to 3 devices. You can free up a device slot yourself at any time via self-serve deactivation in the LemonSqueezy customer portal — no support request needed.

Your license is silently revalidated roughly every 30 days. If you’re offline when that happens, the app keeps working; if a license is revoked, the app degrades gracefully with a clear explanation rather than crashing. The exact mechanics are described on the Security page.

Future updates are license-gated: a valid license unlocks future updates and features. This is not a subscription and not a separate recurring charge — you pay once, and your license entitles you to updates.

Bring your own API key (BYOK)

SyntaxCue requires you to supply and pay for your own OpenAI or Anthropic API key. That usage is a separate contract between you and your chosen LLM provider, governed by that provider’s own terms. SyntaxCue is not a party to it: we don’t bill for your API usage, we don’t mark it up, and we’re not responsible for your provider’s pricing, availability, outages, rate limits, or the content of the model’s output. Your $79 license covers the SyntaxCue app; everything about your model usage is between you and your provider.

Acceptable use

By using SyntaxCue, you agree not to:

• Attempt to circumvent or tamper with the license-activation system;
• Redistribute or resell the software commercially;
• Use it in a way that violates the specific rules of an interview or assessment process you’ve agreed to. SyntaxCue is a legitimate preparation and real-time-support tool; where the line sits — including around the optional setting that keeps the hint window out of your own screen-capture stream — is addressed honestly on Is using AI in interviews cheating?.

An honest note about this section: SyntaxCue contains no anti-tampering, obfuscation, or DRM enforcement — that’s a deliberate, disclosed design choice for this audience and scale. So the acceptable-use terms above are expectations you agree to, not restrictions the software technically enforces against you. We’re stating them as a good-faith agreement, not implying a detection or enforcement system that doesn’t exist.

No warranty — provided “as is”

SyntaxCue is provided “as is,” without warranties of any kind, including fitness for a particular purpose. In particular: it’s a preparation and support tool, not a guarantee of any interview outcome. Using it does not guarantee you’ll pass an interview or receive a job offer, and no such result is promised.

Limitation of liability

To the extent permitted by law, SyntaxCue’s total liability to you for any claim arising from your use of the software is limited to the amount you paid for the license ($79). SyntaxCue is not liable for indirect, incidental, or consequential damages. This is a standard limitation for software of this kind.

Refunds

Refunds are 14 days, no hoops, for technical issues or accidental purchases. The full policy — including EU withdrawal rights and LemonSqueezy’s role — is on the Refund Policy page.

Termination

Your license may be deactivated in two situations: if you receive a refund (see Refund Policy), or if you materially violate these terms. Deactivation follows the same graceful-degradation behavior described on Security — the app doesn’t hard-crash; it drops to a limited state with a clear explanation.

Governing law

Governing law and dispute resolution: [to be finalized].

This section is intentionally left as a placeholder. No jurisdiction or venue has been decided, and rather than fabricate one, we’re leaving it open until it’s set properly. If this matters to your purchase decision, contact us.

Changes to these terms

These terms may be updated over time. The modified date shown on this page is the record of when they last changed; there’s no separate advance-notice commitment beyond that. Continued use after an update means you accept the current terms.

Contact

Questions about these terms go to the same place as everything else — see the Contact page. There’s no separate legal contact address; a real person reads it.